SCHEDULING POLICY
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A Credit Card is required to be on file for all new appointments. This is required as a commitment to your appointment.
RESCHEDULING / LATE ARRIVALS / CANCELLATIONS
We value your time and strive to provide the best service possible. To ensure that all our clients receive the care and attention they deserve, we kindly request adherence to our cancellation policy. ​
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A 24-Hour notice is required. We understand that life happens, and sometimes appointments need to be rescheduled. Please provide at least 24 hour notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another client.
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late Cancellations & No Shows
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. Cancellations made less than 24 hours in advance will be subject to a cancellation fee of 50% of the scheduled service cost.
. If you do not show up for your appointment and fail to notify us, a No- Show fee of 100% of the scheduled service cost will apply.
Late Arrivals
. If you arrive more than 15 minutes late, we may need to adjust your service to fit within the remaining time, or reschedule your appointment. Full service fee will apply.
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We understand that emergencies happen. In the case of a true emergency, please contact us directly, and we may waive the cancellation fee at our discretion.
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REFUNDS
The results of any cosmetic procedure, including but not limited to permanent cosmetics, cannot be guaranteed. Permanent makeup is an art, not an exact science, and your technician is an artist first and foremost. Individual results cannot be predicted and healing tendencies are unique to each person. Your input is important; therefore, your approval of the design is confirmed before any pigment is applied. As such. whether or not a client is satisfied with the outcome, there will be NO REFUNDS, With that in mind, it's always best to be conservative when having a new tattoo applied (e.g. Thick lines, dark/vibrant colors). It is easier to add color than to take it away.